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We gathered questions you would like to receive from everyone.

  • Is there a parking lot?

    There is no parking lot affiliated with the hotel. We will guide you around the parking lot.
    Please check the parking lot in the vicinity from the access page.
    * There is coin parking of maximum 500 yen for 24 hours.

  • Can we keep baggage before check-in and after check-in?

    Both of them are compatible. Lobby We have kept kept at designated place and kept by customers.
    Please have your key yourself.

  • Is there a convenience store or shop nearby?

    Convenience stores and drug stores are a 1 - minute walk, Lucky Clown of Hakodate local gourmet is a 5 - minute walk, and around the hotel there are many tasty shops such as pubs dealing with fresh seafood from Hakodate - Maehama .

  • In the case of consecutive nights, will you change the towels etc?

    Cleaning will not be entered only by replacing towels, amenities and collecting garbage in the trash box.
    If you do not want to enter the room please multiply the designated doodle to the door knob.
    Put new towels and amenities on the door knob.

  • Payment for accommodation fee?

    Cash or card payment will be made upon check in.
    Please pay the additional fee when checking out if extension fee occurs.

  • Do you have a room to smoke?

    I'm sorry. All guest rooms at the hotel are non-smoking.
    If you smoke, please use the smoking room in the lobby on the 2nd floor.r.

  • What is the check-in and check-out times?

    Check-in time is from 15:00 to 21:00.
    If the check-in time is delayed, please contact us.
    Check-out is at 10am.

  • When checking out, is the key returned to the front desk?

    Those who do not have an additional fee are located at the front. You can leave the key in the key return box as it is.

  • From what day do you charge the cancellation fee?

    The cancellation fee will be 50% the day before and 100% on the day.

  • Hakodate0138-27-5085
  • 10-2 Matsukaze cho, Hakodate-shi, Hokkaido 040-0035
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