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About handling of customer's personal information


A - GATE HOTEL treats the personal information of customers who will provide us when using the A - GATE HOTEL website (hereinafter referred to as "this website") carefully in accordance with the "principle of protection of personal information", to protect privacy I will make an effort.

Definition of personal information

Personal information is information about an individual, and is information that can identify a specific individual such as name, birth date, sex, telephone number, e-mail address, occupation, work place,

Collecting and using personal information

A-GATE HOTEL (hereinafter: our company) collects and uses personal information only within its scope for the following purposes. The collection and use of personal information by our company is treated as spontaneous offering by the customer. In the event that you provide personal information, you agree that the Company will use personal information in accordance with this policy.

  • Duties required for hotel reservation
  • Information on new services etc. (Provision of information deemed necessary for customers)
  • Inquiries and confirmations from us that are necessary for business execution
  • Opinion collection for improving services
  • Responding to various inquiries

Providing and disclosing personal information

Personal information that we have provided you will not be provided or disclosed to any third party except in the following cases.

  • If you have consent
  • When you have to disclose based on laws and regulations

Modify or delete information content

When we wish to amend or delete the personal information you provided to us, we will promptly respond to your reasonable scope after confirming that you are the person. Let's eat.

About safety measures

As for data entry and transmission in the reservation form, all communication between your Web browser and server is encrypted by SSL encrypted communication. Your entries will be sent securely.

Personal information on linked site

As for the collection and handling of personal information carried out on the linked website, we do not take any responsibility. Please use it at your own discretion.

Contact Information

For inquiries regarding our privacy policy, please do the following.


10-2 Matsukaze cho, Hakodate-shi, Hokkaido
TEL 0138-27-5085

  • Hakodate0138-27-5085
  • 10-2 Matsukaze cho, Hakodate-shi, Hokkaido 040-0035
  • Mail